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BMS S02E12 SHEP HYKEN Smilin’ and Dialin’

https://media.blubrry.com/billmurphyshow/p/billmurphyshow.com/wp-content/uploads/2016/08/BMS-S02E12-SHEP-HYKEN-Smilin-And-Dialin.mp3Podcast: Download (Duration: 38:48 — 53.3MB)Shep Hyken says all the things we’ve been saying about the state of Customer Service. But he says it to a big audience. He spreads his “do the right thing” ideal with high profile consultation, bestselling books, keynote speeches … Continue reading

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